Still got questions?
Ask your question! See the bottom of any comparison page for the “Have a question” section and ask away!
Heads-up: We review PEMF and health tech products-we don’t sell or ship them.
Order, shipping, or warranty issues? Reach the manufacturer.
General or Product Questions:
Please leave a comment on any related article—you’ll get the fastest, public answer so everyone benefits.
Tip: enter a real email in the comment form. It’s never shown publicly; we only use it to ping you when we reply (and as a spam filter).
You’ll find the comment box under “Have a Question?” at the bottom of every page.
Looking forward to your questions! 😊
Site Feedback, Technical Issues, Inaccuracies, Other:
Be sure to include your topic of inquiry in the subject line of your email.
Please don’t hesitate to notify if anything on the website is out of date or inaccurate, we strive to keep things current here.
Order or warranty questions? We don’t have access to your order-please contact the brand’s support team.
Brand & Affiliate Partnerships, Business & Collaboration Inquiries:
Please send product specs, MSRP, affiliate terms, and media kit; samples are appreciated but do not guarantee coverage.
Order or warranty questions? We don’t have access to your order-please contact the brand’s support team.
Frequently Asked Product Questions:
Do you sell PEMF mats?
Nope 🙂 – we’re a review site only. Click any “Buy” button and you’ll head straight to the brand’s store.
Can I have a discount code/coupon?
Sure! We give out any coupons, discounts and deals we know about in our newsletter. Sign up anywhere on the website, easiest is in the site footer🙂.
I’m having technical issues with my mat or device?
Reach out to the brand’s support team; they built it and honor the warranty. We’re happy to point you to the right contact if you’re stuck, but start by visiting the brand’s website. We don’t sell any products/mats on Health Mat Review ourselves.
I haven’t received my mat or device?
Shipping is handled by the brand/manufacturer. Check your order-confirmation email for tracking, then contact their logistics desk. We don’t sell any products/mats on Health Mat Review ourselves.
Do you ship or handle returns?
We’re reviewers, not retailers. Shipping, returns and warranties are handled directly by the brand you purchase from.
Which mat should I buy?
Start with our side-by-side charts on the “Best PEMF Mats” and “Best Infrared Mats” pages. Still torn? Drop a comment under any related review so we can help—and everyone can learn from the discussion.
How do you choose products?
We compare published specs, third-party data, price-to-value, warranty length, return options and user feedback and based on all of that form our own opinion for what we would buy ourselves or recommend to a family member.
Other Frequently Asked Questions:
Can you review my product?
Maybe! Email [email protected] with details. Sending a sample doesn’t guarantee coverage or a positive verdict.
Can I use one of your images?
Yes—go ahead, just add a visible credit (“Image © HealthMatReview.com”) and a backlink to our site. If the credit is missing, it’s a copyright violation and we’ll pursue it. Need a high-res version? Just ask.
Can I link to one of your review pages?
Absolutely—link away! We love it when readers share our work. Just remember: quoting a line or two with a backlink is fine, but copying large chunks of content is copyright infringement and will be pursued.
Are you a medical professional?
Nope. We’re researchers and wellness nerds, not clinicians. Nothing here is medical advice—Read the [full Medical Disclaimer].
How is Health Mat Review funded?
Reader clicks keep the lights on! If you buy through a link on our site, we may earn a small affiliate commission—at no extra cost to you. See our [full Affiliate Disclosure].
Is my personal information safe when I comment or email you?
Yes—your public comment shows only what you write (the email field is just an anti-spam filter). Any emails you send—or addresses you share when joining our newsletter—stay strictly in our private inbox. We never sell or trade your data. See our Privacy Policy for full details.
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